Yard Butler is experiencing shipment delays due to the increased volume of goods shipping nationwide. Non essential goods can take up to 8-10 business days due to these delays by our carriers.
Shipments vary in cost based on product weight, location, and shipment method.
To protect you from fraudulent shipment adjustments, we can not allow you to change your shipment address after your order has been processed.
Orders placed after 9:00pm EST are shipped the next business days. All weekend orders will ship out the following Monday.
Ground shipping typically takes 5-7 business days Central to the West Coast, and 8-10 business days Central to East Coast.
UPS Tracking information is automatically sent by UPS when the package is scanned and loaded to our trucks. If you do not receive a tracking email from UPS please contact customer service.
Domestic Orders are shipped using Fedex, UPS, or USPS. International Orders leave the US via DHL.
We unfortunately can not ship to PO boxes. If you need a product to be shipped to somewhere other than your home or office, contact customer service.
Shipments of product valued over $500 require a signature upon dropoff.
That’s no good! Contact customer service and we will do everything we can to get the issue straightened out.
Customer satisfaction is our mission. We understand an item may not be an ideal fit and needs to be returned. You may return your item(s) purchased on YardButler.com or we will gladly exchange them within 30 days of purchase for a refund or replacement. Merchandise must be in unused, new condition that can be put back to inventory. If any repackaging is required, a 20% restock fee will apply.
Refunds will be processed within seven (7) business days of receiving the returned item at our warehouse. The timing for the credit to your account will vary based on your financial institution. For questions concerning your return, please contact Yard Butler Customer Service at 800-589-7058.