Built for Life

Richmond Engineering Company, Inc. dba Lewis Lifetime Tools for its Yard Butler brand of products (“Yard Butler”) warrants to the original end user residential purchaser in the United States of America that its Yard Butler products (“Products”) will be free from manufacturing defects for the Warranty Periods outlined below:  


 Products / Category Warranty Period
(from date of delivery to end user)
Hose Reels, Carts, Trucks, and Hangers

(excluding consumable parts but including brackets, push-handles, bail, reel body, support arms, and welded parts)
Lifetime of the product, defined as for as long as the original residential purchaser owns the product
Consumable Parts for Hose Reels, Carts, Trucks, and Hangers

(tires, support bearings, O-rings, swivel pipes, washers, grips)
180 days
Garden Tools and Accessories

(including hand tools, digging tools, irrigation tools, rakes, garden kneelers/seats, tillers, plant stands, hanging gardens, bird centers)
1 year 
Holiday Products

(including tree stands, fireplace grates, outdoor log storage, brackets)
Lifetime of the product, defined as for as long as the original residential purchaser owns the product

Because Yard Butler cannot control the quality of products sold by unauthorized sellers, this warranty applies only to Products that were purchased from Yard Butler or a Yard Butler authorized seller in the United States, unless otherwise prohibited by law. Yard Butler reserves the right to reject warranty claims for Products purchased from unauthorized sellers, including unauthorized Internet sites.

This warranty does not cover:

  • normal wear and tear
  • damage due to misuse, abuse, mishandling, negligence
  • defects resulting from alteration(s) to the Product
  • theft
  • cosmetic damage (including spot rust, which can be removed with brushing)
  • defects resulting from use of the Product for commercial purposes
  • damage from frost, ice, wind, freezing temperatures, high winds, or other severe weather

If your Product has rust spots, we recommend that you brush the rust spots (at least annually) and coat with a non-rust spray paint.  Please also note that exposing hose reels, carts, trucks, and hangers to freezing temperatures with water remaining in the reel plumbing system or exposure to over-pressurized water sources (>55 psi) can damage these Products and such damage is not covered under this Warranty.  

Product Registration Form (Optional):

Purchasers of our Products are encouraged (but not required) to complete the product registration form at https://yardbutler.com/pages/lifetime-warranty. The form is for Product registration. Failure to complete the form does not diminish your warranty rights.

Purchasers of Products who wish to make a warranty claim based upon a Product defect should contact Yard Butler via the Contact Us form, by emailing us directly at csr@yardbutler.com, or by calling us at 1-800-589-7058 ext. 1000. You will be required to furnish proof of purchase and delivery demonstrating when and where you purchased your Product. You may also be asked to provide photographs of your Product and/or mail your Product to Yard Butler. If instructed to mail your Product to Yard Butler, our Customer Support team will provide you a Return Merchandise Authorization (RMA) number. Please include the RMA number on the outside packaging. You are responsible for shipping costs to and from Yard Butler. Products authorized for mailing to Yard Butler with an RMA number should be sent to:

ATTN: Customer Service / Warranty Department
2475 Paseo de las Americas, Suite 1122
San Diego, CA 92154

Do not send Products to Yard Butler without prior authorization and an RMA number.

Remedies Under This Warranty:

Yard Butler will repair or replace a defective Product or Product part that is covered by this warranty or will refund the purchase price of the Product in the event Yard Butler is unable to provide a replacement and repair is not commercially practicable or cannot be timely made. If the Product or Product part is obsolete, Yard Butler reserves the right to replace the Product or Product part with a current model.


There are no warranties which extend beyond those stated herein. ANY IMPLIED WARRANTIES THAT MAY BE APPLICABLE TO PRODUCTS, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO THE DURATION OF THIS WARRANTY. Some States do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.

UNDER NO CIRCUMSTANCES SHALL YARD BUTLER BE LIABLE FOR ANY SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES BASED UPON BREACH OF THIS LIMITED WARRANTY, BREACH OF CONTRACT OR STRICT LIABILITY. Some States do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

This warranty gives you specific legal rights, and you may also have other rights which vary from State to State.

Purchasing From Authorized Sellers:

If you have any questions about whether a seller is authorized, contact us via the Contact Us form, by emailing us directly at csr@yardbutler.com, or by calling us at 1-800-589-7058 ext. 1000. Please note that our only authorized seller on Amazon.us is Pattern, selling our products through its “Pattern” storefront.

Requesting a Copy of This Warranty:

If you would like a physical copy of this Limited Warranty, feel free to print this webpage, call our Customer Service team at 1-800-589-7058 ext. 1000, or write us at Richmond Engineering Company, Inc., 2475 Paseo de las Americas, Suite 1122, San Diego, CA 92154, and we’d be happy to send you a copy.

For Non-Warranty Repairs or Parts:

If your Product is outside of the warranty periods or not eligible for warranty service, repair parts may be purchased directly from Yard Butler. Please contact Customer Support. You will be responsible for the purchase price of the repair part and the shipping fees.

Effective Date: May 15, 2023

For Product Returns from YardButler.com:

For Product returns purchased from YardButler.com, please visit the Shipping & Returns page of our website.

International Warranty Claims:

For international warranty claims, please present the product to the retailer from whom the product was purchased.